Empowering Healthier Communities Through Education, Resources & Support

Privacy Policy

Mandelah's Health Outreach, Inc.

Effective Date: October 18, 2026

Mandelah's Health Outreach, Inc. ("MSHO," "we," "us," or "our") is a nonprofit organization dedicated to promoting healthier communities through education, outreach, financial literacy, and access to health-related resources.

We respect your privacy and are committed to handling personal information responsibly. This Privacy Policy explains how information may be collected, used, shared, and protected when you visit our website, https://mandelahsho.org, participate in our online activities, or make a charitable contribution.

1. Information We Collect

Depending on how you interact with our website, we may collect the following information:

Information you voluntarily provide: Your name, email address, telephone number, or other information you choose to submit through website forms, donation transactions, or communications with our organization.

Donation information: When online donations are enabled, information associated with your contribution may include your name, contact information, donation amount, transaction date, and payment confirmation details.

Automatically collected information: Our website technology providers may collect technical information such as IP addresses, browser types, device information, referring websites, pages visited, and information about website usage.

2. Online Donations and Stripe Payment Processing

MSHO uses Stripe payment technology integrated into our GoHighLevel website to facilitate charitable donations.

When you make a donation, payment information is processed through Stripe. Although the donation form is displayed on our website, payment processing is provided by Stripe.

MSHO may receive transaction confirmations and donor information needed to acknowledge contributions, provide receipts, maintain financial records, and comply with applicable laws.

Payment information is handled according to Stripe's applicable privacy and security practices.

For more information, visit Stripe's Privacy Policy at https://stripe.com/privacy.

3. How We Use Your Information

We may use information collected through our website to:

Process and acknowledge charitable contributions.
Provide donation confirmations and receipts.
Respond to questions and requests.
Support our nonprofit programs and community outreach.
Maintain accurate organizational and financial records.
Improve website functionality and visitor experience.
Protect against fraud, misuse, and unauthorized activity.
Comply with applicable legal and regulatory requirements.

4. Cookies and Website Technologies

Our website is developed and operated using GoHighLevel.

Our website and its service providers may use cookies or similar technologies for website functionality, security, performance measurement, and other purposes.

The specific technologies used may change as website features are added or updated.

You can manage certain cookie preferences through your browser settings. Disabling cookies may affect the functionality of some website features.

5. Sharing of Personal Information

MSHO may share information with service providers when reasonably necessary to operate our website, process donations, maintain records, or support organizational activities.

These providers may include GoHighLevel, Stripe, website infrastructure providers, and other authorized service providers.

We may also disclose information when required by law, in response to lawful requests, or when necessary to protect the rights, safety, and security of our organization and others.

MSHO does not intend to sell donor contact lists or share donor information for unrelated commercial marketing purposes.

6. Communications

If you contact MSHO or provide your contact information, we may respond to your inquiry or send communications related to your request or contribution.

Where required by applicable law, we will obtain appropriate consent before sending promotional emails or text messages.

You may request to stop receiving optional communications by following the instructions provided in those messages or contacting us directly.

7. Information Security

MSHO seeks to use reasonable administrative, organizational, and technical safeguards to protect personal information.

Our website and payment processing rely partly on third-party technology providers.

Although we take privacy and security seriously, no website, electronic transmission, or information storage system can be guaranteed completely secure.

8. Information Retention

We retain information for as long as reasonably necessary to fulfill the purposes described in this policy, maintain donation and financial records, satisfy applicable legal obligations, and support legitimate nonprofit operations.

Retention periods may vary depending on the type of information and applicable requirements.

9. Your Privacy Choices

You may contact MSHO to request information about personal information we maintain about you, request corrections, or request deletion.

We will evaluate requests in accordance with applicable laws and any legal obligations requiring us to retain certain records.

10. Children's Privacy

MSHO provides educational programs that may benefit children and families.

However, our website is not intended to collect personal information directly from children under the age of 13 without appropriate parental consent or other lawful authorization.

If we become aware that personal information from a child under 13 has been collected inappropriately, we will take appropriate steps to address the situation.

11. External Websites and Third-Party Links

Our website may contain links to external websites, social media platforms, payment services, and community resources.

These third parties maintain their own privacy practices and policies.

MSHO is not responsible for the privacy practices or content of independently operated third-party websites.

12. Changes to This Privacy Policy

MSHO may update this Privacy Policy periodically to reflect changes in our website, programs, technology providers, operational practices, or applicable laws.

Any updated policy will be posted on this page with a revised effective date.